Terms of Service

These Terms of Service govern your use of CodeCatalyst Solutions FZ-LLC services. By using our services, you agree to these terms in compliance with UAE laws and regulations.

1. ACCEPTANCE AND MODIFICATION OF TERMS

By accessing, using, or engaging with our services, you represent and warrant that you have the legal capacity to enter into these Terms and agree to be bound by all provisions herein. These Terms supersede all prior agreements, representations, and understandings between the parties.

The Company reserves the absolute right to modify these Terms at any time without prior notice. Continued use of services after modifications constitutes acceptance of updated Terms. It is your responsibility to review these Terms periodically.

2. SERVICE SCOPE AND DEFINITIONS

The Company provides the following professional services ("Services"):

• Technical consulting and strategic project blueprint development
• EU vendor network facilitation and partner connection services
• Elite talent acquisition and recruitment consulting
• Project supervision, management, and quality assurance
• End-to-end project delivery coordination and oversight

All services are provided on an "as-is" and "best efforts" basis without warranties of any kind.

3. CLIENT OBLIGATIONS AND WARRANTIES

As a condition of receiving our Services, you represent, warrant, and agree to:

• Provide accurate, complete, and current information at all times
• Cooperate fully with our team and designated EU partners
• Make timely payments in accordance with agreed payment schedules
• Respect and maintain all intellectual property rights
• Maintain strict confidentiality of all proprietary information
• Comply with all applicable UAE and international laws and regulations
• Indemnify and hold harmless the Company from any claims arising from your breach of these obligations

4. PAYMENT TERMS AND CONDITIONS

Payment terms and conditions are as follows:

• All fees are quoted and payable in UAE Dirhams (AED) unless otherwise specified in writing
• Payment schedules and milestones are defined in individual service agreements
• Late payments shall incur interest at 2% per month and may result in service suspension
• All payments are subject to UAE VAT regulations and applicable taxes
• No refunds are provided for services rendered or work completed

5. INTELLECTUAL PROPERTY RIGHTS

Intellectual property rights are governed by the following provisions:

• Client retains ownership of pre-existing intellectual property and original content
• Company retains all rights to methodologies, tools, templates, and proprietary systems
• Deliverables ownership transfers only upon full payment of all outstanding amounts
• EU partners maintain independent intellectual property rights under their own agreements
• No implied licenses or rights are granted beyond those expressly stated herein

6. CONFIDENTIALITY AND NON-DISCLOSURE

Both parties agree to maintain strict confidentiality of:

• Business strategies, trade secrets, and proprietary methodologies
• Technical specifications, source code, and technical documentation
• Client data, personal information, and business relationships
• Partner relationships, agreements, and commercial terms
• Confidentiality obligations survive termination of these Terms for 5 years

7. LIMITATION OF LIABILITY AND DISCLAIMERS

TO THE MAXIMUM EXTENT PERMITTED BY UAE LAW, THE COMPANY'S LIABILITY IS STRICTLY LIMITED AS FOLLOWS:

• Maximum liability limited to the total amount paid by Client for Services in the 12 months preceding the claim
• NO LIABILITY FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR SPECIAL DAMAGES
• EU partner actions, performance, or failures are not the Company's responsibility
• Force majeure events completely exempt the Company from liability
• ALL WARRANTIES, EXPRESS OR IMPLIED, ARE EXPRESSLY DISCLAIMED

8. DISPUTE RESOLUTION AND GOVERNING LAW

Disputes shall be resolved exclusively through the following procedures:

• Direct negotiation between authorized representatives (30-day period)
• Mediation through UAE-accredited mediator if negotiation fails
• Exclusive jurisdiction of Ras Al Khaimah courts as final authority
• UAE law as the governing law, excluding conflict of law principles
• Client waives any right to class action or representative proceedings

9. TERMINATION AND SUSPENSION

Services may be terminated or suspended under the following circumstances:

• By mutual written agreement signed by both parties
• Immediately for material breach of these Terms by Client
• With 30 days written notice by either party without cause
• Immediately for illegal activities or regulatory violations
• Upon Client's insolvency, bankruptcy, or financial distress

10. FORCE MAJEURE AND UNFORESEEABLE EVENTS

Neither party shall be liable for any failure or delay in performance due to events beyond reasonable control, including but not limited to natural disasters, government actions, regulatory changes, technical failures, cyber attacks, pandemics, or other unforeseeable circumstances.

11. EU PARTNER NETWORK AND THIRD-PARTY SERVICES

When utilizing EU partner network services:

• EU partners operate under their own independent terms and conditions
• Company facilitates connections but assumes no responsibility for partner performance
• Direct agreements and relationships are between Client and EU partners
• Company provides oversight and coordination but not direct control or management
• Client acknowledges and accepts all risks associated with third-party services

12. DATA PROTECTION AND PRIVACY

Data protection is governed by our Privacy Policy and UAE Federal Law No. 45 of 2021 on Personal Data Protection. By using our Services, you consent to our data practices as described in our Privacy Policy. Client is responsible for ensuring compliance with applicable data protection laws.

13. AMENDMENTS AND MODIFICATIONS

The Company reserves the absolute right to modify, amend, or replace these Terms at any time without prior notice. Material changes will be communicated through website updates or email notifications. Continued use of Services after modifications constitutes acceptance of updated Terms.

14. CONTACT INFORMATION AND NOTICES

For questions, concerns, or legal notices regarding these Terms, contact us:

• Email: contact@gocatalyst.ae
• Address: FDRK1971
  Compass Building,
  Al Shohada Road,
  AL Hamra Industrial Zone-FZ,
  Ras Al Khaimah, United Arab Emirates
• All notices must be in writing and delivered to the above address or email.

These Terms of Service comply with UAE Commercial Law (Federal Law No. 18 of 1993), UAE Civil Code (Federal Law No. 5 of 1985), UAE Electronic Transactions Law (Federal Law No. 1 of 2006), and all other applicable UAE regulations and international standards.